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Appointment Policy
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Respecting each other's time
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Please book your appointment by phone:
(478) 918-5933 - Kevin Rowley
or
(478) 319-3445 - Tiffani Gaiters
or
click the link below for:
Our Email Appointment System.
Special request appointments on Saturday or Sunday may be booked
by calling Kevin Rowley at (478) 918-5933.
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Missed Appointments
When you book an appointment with us, that time is set aside
for you - and ONLY you. We never double book and we try to always
be ready for you when you arrive. In return, we ask that you keep
your promise to us and show up for your appointment on time.
Please understand that massage therapists only get paid when
they deliver a service... therefore missed appointments are costly
for us and prevent us from catering to other clients.
That said, our policy is simple. If you do not show up for
your scheduled appointment, and you have not notified us at least
24 hours in advance, you will be required to pay the full cost of
the treatment as booked.
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Cancellations
In the event that you unable to keep your scheduled
appointment with us, please contact us by phone at least 24 hours
prior to your appointment. If you do not reach us, please leave
a message on our voicemail system. If we do not hear from you
within this timeframe, and you do not keep your appointment, the
above policy will be applied.
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Note: We recognize that no one is perfect and there are
circumstances that are out of your control (sudden illness,
family emergenies, etc.) and so your therapist may make an
exception to the above policies on those rare occasions. This also
applies to your therapist who may have to reschedule your appointment
for the same reasons.
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